Welcome to Rug and Mat Emporium Shop (“we”, “us”, or “our”). At rugsandmatsoutlet.com, we value your privacy as much as we value the quality of our premium floor coverings. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

To provide you with our exceptional service and premium products, we collect the following types of information:

  • Personal Information: When you make a purchase, we collect your name, billing and shipping addresses, email address, phone number, and payment information (processed securely through our PCI-DSS compliant system).
  • Transaction Information: Details about the rugs, mats, and other products you purchase from us.
  • Technical Information: IP address, browser type, operating system, and other technical details when you browse our site.
  • Usage Data: Information about how you interact with our website, including pages visited and products viewed.
  • Communication Data: Records of any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information with the same care we put into selecting our premium floor coverings:

  • To process and fulfill your orders for accent rugs, area rugs, doormats, and kitchen mats
  • To provide customer support and respond to your inquiries
  • To improve our website and product offerings
  • To send you important account/order information
  • For fraud prevention and security monitoring
  • To comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our business:

  • Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and other business functions.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same commitment to quality that defines our premium rugs and mats:

  • All payment transactions are processed using 256-bit SSL encryption
  • We maintain PCI-DSS compliance for payment processing
  • Personal data is stored on secure servers with limited access
  • We implement appropriate technical and organizational measures to protect your information

While we strive to protect your data, no transmission over the internet is 100% secure. We cannot guarantee absolute security but we implement industry-standard protections.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request a copy of your personal data we hold
  • Correction: You may update or correct inaccurate information
  • Deletion: You may request deletion of your personal data, subject to legal requirements
  • Opt-Out: You may opt out of marketing communications
  • Restriction: You may request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences (like currency selection)
  • Advertising Cookies: Help us show relevant product recommendations

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding most Asian countries and certain remote locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will indicate when changes were made. We encourage you to review this policy occasionally.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rug and Mat Emporium Shop
6007 Yarrow Street, Arvada, US 80004
Email: [email protected]